New Crew Member Onboarding

User Setup Guide: Okta (MFA):

Okta is a Multifactor Security application which allows access to your workstation and VPN via the Okta Verify app. Please follow these steps to setup your Okta user account for the first time. This app is required for all Crew member logins associated with the Artist Anywhere platform.

A welcome email will be sent your email address, asking you to activate your Okta account:

Please click the “Activate Okta Account” button which will take you to the Okta Setup webpage. Here you will be asked to set up Okta Verify, set a password, and select a security question.

Before proceeding, please install the Okta Verify app on your mobile phone from either the Apple App Store or the Google Play Store. Once done, click “Set up” under Okta Verify. Launch the Okta Verify App on your mobile phone. Click the + sign to add an account. Select Organization » Skip » Yes, Ready to Scan. Hold your phone camera up to the QR Code to scan the code and complete the process.

Once successfully scanned it should return you to the Security Methods page. Click the “Set up” button under Password, enter the password that you would like to use that matches the show requirements, and click “Next”.

Once your password is successfully registered it should return you to the Security Methods page. Click the “Set up” button under Security Question and then choose the security question and answer that you would like to use and then click “Verify”.

Congratulations! You are now configured to use the Artist Anywhere Platform and will see the Okta Apps Dashboard similar to below:

Remote Workstation Login Guide: HP Anywhere:

HP Anywhere is a remote desktop application which is used to access your Artist Anywhere Workstation. Please install HP Anywhere on your computer by navigating to Teradici Cloud Access Software and downloading the PCoIP Clients Software for either macOS or Windows.

A navigation pane will appear on the right side, please select “Downloads and Scripts”, scroll to the bottom of the agreement, and then accept the user agreement. You can then select the “Download Now” button and install the application.

Once HP Anywhere is installed, please run the “PCoIP Client” from the Launchpad on macOS or from the Start menu in Windows (you may need to authorize the application by providing your computer password). Once the application has been run once, you may close it.

Open the Artist Anywhere Prod Portal by using your web browser to navigate to portal.artistanywhere.io and signing in using your Okta credentials. Once logged in, select the Workstations page from the navigation column on the left and then click the “running man” icon next to one of the available workstations that you’ve been assigned to.

Enter your username and password and then click “Connect”.

Username: firstname.lastname

Password: Your Okta password

You will then be asked to provide a Passcode. Press the “Send Me a Push” button then check the Okta Verify app on your mobile device. Select the “Yes, it’s me” option to sign‐in.

You will then be connected directly to your workstation. Congratulations! You are now logged into your remote workstation.

VPN Login Guide: Pritunl

If you require direct access to the production network storage from your PC, you will need to connect to the VPN using Pritunl. Please click on the Pritunl link available on your Okta login page and you will then be re‐directed to your Pritunl Profile Management Page.

     

1. Copy your Profile URI Link in the box above the green “Download Client” button.
2. Create a 6-digit or longer PIN (which will be used each time you connect to the VPN) and click “Change Pin”.
3. Click the “Download Client” button, download the application for either macOS or Windows, and install it.
4. Once installed, please run the Pritunl app from the either the Launchpad (macOS) or Start Menu (Windows).
5. Click on the “Import” button, paste in your previously copied Profile URI Link, and click “Import”.

6. Click the “OpenVPN” button, enter your 6-digit pin, and then click “Connect”.

7. You will receive an Okta Verify prompt on your mobile phone, select “Yes, it’s me”

The Client Address field will populate with an IP address once you have successfully connected.

Accessing the Network Storage: AA-Prod

Important Note! Replace XYZ with your 3-digit project code that can be found on your Artist Anywhere Portal Dashboard page. 

For MacOS:

1. Please navigate to Finder » Go » Connect to Server…
2. Type in smb://pixstor‐01.pXYZ.artistanywhere.io/aa-prod then click Connect
3. Enter your user credentials:
   • Username: firstname.lastname
   • Password: (Your Okta Password)
4. Click the checkbox for “Remember this password in my keychain” and then click Connect
5. You are now connected!

For Windows:

1. In File Explorer, type or paste \\pixstor‐01.pXYZ.artistanywhere.io into the address bar and hit enter
2. Enter your user credentials:
   • Username: [e-mail]
   • Password: (Your Okta Password)
3. Click the checkbox for “Remember my credentials” and then click OK
4. Right click the share named “aa-prod” and select “Pin to Quick access” to save the share for quick access
5. Double click the “aa-prod” share
6. You are now connected!